Baseline: CRO Theme Sections App

Frequently Asked Questions

Compatibility and Setup

Is Baseline compatible with my existing Shopify theme?

Yes, Baseline is designed to work seamlessly on top of any Shopify theme. It enhances your existing store without requiring a complete overhaul or theme switch. This means you can maintain your current design and functionality while improving performance and conversions.

Do I need any coding or technical skills to use Baseline?

No coding or technical skills are required. Baseline is user-friendly and allows for simple, non-technical customization. You can easily install the app, implement the provided sections, and customize them to match your brand's look and feel—all without developer assistance.

How long does it take to set up Baseline on my store?

Setting up Baseline is quick and straightforward. You can have it up and running on your store in a matter of hours, not weeks. The process involves installing the app, learning through provided videos and explanations, and implementing the needed sections.

Will using Baseline interfere with my store's existing customizations?

Baseline is designed to enhance your store without disrupting existing customizations. It adds new sections and features that you can choose to implement as needed. However, it's always a good idea to back up your theme before making significant changes.

Can I use Baseline on multiple stores?

Baseline licenses are typically per store. If you operate multiple Shopify stores, you will need to install and purchase premium sections separately for each one. For bulk licensing options or discounts, please contact us.

Features and Customization

Can I customize the templates to match my brand?

Absolutely! Baseline's templates are designed to be easily customizable. You can adjust the copy, visuals, colors, and other elements to align with your brand identity—all without the complexities of custom coding.

Does Baseline work with other Shopify apps?

Yes, Baseline is compatible with most Shopify apps. It's designed to integrate smoothly with your existing tools and plugins, ensuring a seamless experience without conflicts.

How is Baseline different from other Shopify themes or page builders?

Baseline is not just a theme or page builder; it's a comprehensive framework built on extensive CRO and UX/UI expertise. It incorporates proven strategies from successful eCommerce projects and focuses on maximizing conversions. Unlike generic themes, Baseline provides data-driven insights and ongoing support to help your store grow efficiently.

Can Baseline help me if I'm just starting my eCommerce store?

Absolutely! Baseline is designed for both beginners and experts. It helps new store owners set up a professional, converting store from day one without the need for extensive experience or resources.

Performance and Security

How does Baseline affect my store's performance and SEO?

Baseline is optimized for performance and adheres to SEO best practices and Shopify 2.0 requirements. Our sections are coded efficiently to ensure fast loading times, which is crucial for both user experience and search engine rankings. Implementing Baseline should not negatively impact your store's SEO or speed; in fact, improved performance can enhance SEO & conversions.

How secure is Baseline and is it compliant with data protection regulations?

Baseline follows all Shopify App Store guidelines and industry standards for security. It does not access or store sensitive customer data, and all integrations are handled securely within the Shopify ecosystem. We are committed to maintaining compliance with data protection regulations like GDPR.

Pricing and Licensing

How does the pricing of Baseline work?

Baseline offers a flexible, pay-as-you-go pricing model. You can start using our free CRO theme sections immediately without any cost. If you find a premium section that fits your needs, you can unlock it for a one-time fee of $10—no subscriptions or recurring charges. This allows you to pay only for the features you need, when you need them.

Do you offer a refund policy or satisfaction guarantee?

Yes, we stand by the quality of our premium sections. If you're not satisfied with a premium section you've purchased, please contact our support team within 14 days of purchase. We'll be happy to assist you or provide a refund if necessary.

Can I preview premium sections before purchasing?

Yes, you can preview premium sections on our demo store. This allows you to see how these premium features look and function in a real store environment, helping you make an informed decision before unlocking any premium sections.

Support and Updates

What support options are available if I need help?

We offer comprehensive support through the Skuology community and our customer service channels. You can reach out via email, participate in our community forums, or use the contact form on our website to get assistance from our team and other experienced store owners.

How often do you release new sections or updates?

We regularly update Baseline with new features, improvements, and premium sections based on user feedback and the latest eCommerce trends. All updates to existing sections are provided free of charge, ensuring your store stays ahead of the competition.

Is Baseline suitable for both beginners and experienced store owners?

Yes, Baseline is designed to be user-friendly for beginners while offering advanced features that experienced store owners will appreciate. Our goal is to help all eCommerce stores, regardless of size or experience level, to maximize their conversions.